MA Appeal Assistant
A GPT-based Azure AI Foundry assistant designed to turn complex clinical findings into consistent, evidence-supported Medicare Advantage inpatient denial appeal drafts.
I'm Melissa Hardy, an AI Automation & Microsoft Platform Engineer who turns tangled enterprise workflows into elegant products people actually use.
I've built for clinicians, city residents, enterprise makers, shoppers, and people rebuilding their lives. Different audiences. Same obsession: make the difficult thing clear.
A GPT-based Azure AI Foundry assistant designed to turn complex clinical findings into consistent, evidence-supported Medicare Advantage inpatient denial appeal drafts.
A practical governance system for intake, registration, ownership, lifecycle, approvals, environments, and maker enablement.
Enterprise collaboration solutions spanning SPFx web parts, migrations, permissions, external sharing, platform support, and user enablement.
An AI Foundry and FHIR exploration focused on turning complex discharge information into clearer patient-facing summaries.
A campaign engine for indie app founders that creates cohesive image ads and organic posts, writes platform-ready captions, and supports approval, scheduling, and publishing for Facebook and Instagram.
An enterprise-wide request and approval system built with Power Apps and Power Automate, centralizing submissions, approvals, tracking, and reporting across stakeholders.
Side projects are where I sharpen product instinct, move fast, and own the entire path from idea to customer.
A Bible study companion designed to help people study, journal, and grow through a consistent daily practice.
A cozy cross-stitch and color-by-number game with rewarded ads and premium play.
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A focused breakup-recovery app with a strength tracker, personal reasons, supportive quotes, and a private Unsent Message space.
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A product-idea engine that turns rising buyer searches into practical ideas for Etsy, ecommerce, and digital product launches.
A focused 30-day date-ready challenge combining daily action, progress, and confidence.
A repeatable visual-content engine for creating, validating, packaging, and scheduling campaigns.
A bulk AI video creation system for producing ads and faceless content at scale.
Delivered enterprise solutions across SharePoint, Power Platform, Teams, Copilot Studio, governance, workflow automation, and AI—bridging technical architecture with operational needs and user adoption.
Built in-house applications with JavaScript, .NET, C#, SQL, and Azure; developed MyChart iOS/Android pages and modernized enterprise content across Sitecore, WordPress, Oracle, and SharePoint.
Developed public and internal web platforms, administered Oracle WebCenter, and created multiple mobile apps—including the Official Snow Emergency app with more than 50,000 downloads.
Applied Design & Visual Communication
University of Minnesota
St. Paul Technical College
University of San Diego
Azure AI Foundry, Azure OpenAI, Copilot, Copilot Studio, OpenAI Codex, Claude Code, RAG, prompt engineering, evaluation, Power Automate
Microsoft 365 administration, SharePoint Online, Teams, Power Apps, Dataverse, SPFx, Microsoft Graph, Microsoft Purview sensitivity labels, retention, secure sharing, governance, ALM
React, Angular, JavaScript, TypeScript, .NET, C#, Node.js, Python, SQL, REST, CI/CD, Git
Swift and iOS, responsive web, ServiceNow, Sitecore, WordPress, mobile UX, product strategy, launch marketing
I've spent my career translating between technology, operations, policy, and people. I'm equally comfortable mapping governance, prototyping an AI assistant, debugging an integration, or obsessing over the one sentence that makes a product click.
My best work lives where enterprise rigor meets maker momentum.