Roseville, Minnesota · Open to remote & Minnesota roles

I make complex systems feel unmistakably human.

I'm Melissa Hardy, an AI Automation & Microsoft Platform Engineer who turns tangled enterprise workflows into elegant products people actually use.

CURRENT SIGNAL
Enterprise AI
01AI that earns trustRAG · Azure OpenAI · Copilot
02Platforms that scaleM365 · Power Platform · Governance
03Products that shipWeb · iOS · Automation
50K+downloads on a civic iOS app
6 yrsshaping Microsoft 365 at scale
AI → UXfrom prototype to usable product
Enterprise + indieone unusually useful perspective
01 / SELECTED WORK

I've built for clinicians, city residents, enterprise makers, shoppers, and people rebuilding their lives. Different audiences. Same obsession: make the difficult thing clear.

CASE STUDIES

Proof, not buzzwords.

01
Healthcare AI · Azure AI Foundry

AI-Powered Medicare Advantage Appeal Assistants

Developed three AI-powered Medicare Advantage appeal assistants using Azure AI Foundry and Azure OpenAI. Configured LLMs and prompt workflows to analyze clinical documentation, apply distinct medical necessity guidelines, and generate evidence-based appeal drafts. Each assistant used a different set of rules, supporting healthcare workflow automation and human-reviewed AI-generated documentation.

Azure AI FoundryAzure OpenAILLMsPrompt EngineeringGenerative AIAI Workflow Automation
02
Nurses Union Contract Analysis · Enterprise AI

Enterprise AI Contract Analysis | Azure AI Foundry & RAG

Developed a Retrieval-Augmented Generation (RAG) solution using Azure AI Foundry, Azure OpenAI, and Azure AI Search to analyze and compare collective bargaining agreements across eight nursing unions. Configured LLMs, created Azure AI Search indexes, and integrated contract documents to support research into overtime, shift differentials, staffing, compensation, benefits, leave policies, and other negotiated provisions. The solution supported contract comparisons and labor negotiation research.

Azure AI FoundryAzure OpenAIAzure AI SearchRAGLLMsPrompt Engineering
03
Enterprise Enablement · Microsoft 365

Power Platform Governance

A practical governance system for intake, registration, ownership, lifecycle, approvals, environments, and maker enablement.

Power AppsPower AutomateDataverseALM
04
Solution Engineering · SharePoint Online

Microsoft 365 Modern Workplace

Enterprise collaboration solutions spanning SPFx web parts, migrations, permissions, external sharing, platform support, and user enablement.

SPFxReactAngularMicrosoft Graph
05
Clinical AI · Applied R&D

Epic Discharge Summary Pilot

An AI Foundry and FHIR exploration focused on turning complex discharge information into clearer patient-facing summaries.

Azure AI FoundryFHIRHealthcareEvaluation
06
Enterprise Workflow · Power Platform

Project Request Intake & Approval

An enterprise-wide request and approval system built with Power Apps and Power Automate, centralizing submissions, approvals, tracking, and reporting across stakeholders.

Power AppsPower AutomateIntakeReporting
08 SECOND REEL

Enterprise brain.
Builder energy.

I move comfortably from governance models and clinical AI to App Store launches and growth experiments.

INDEPENDENT PRODUCTS

The product lab.

Side projects are where I sharpen product instinct, move fast, and own the entire path from idea to customer.

01Live iOS app

Word & Vine

A Bible study companion designed to help people study, journal, and grow through a consistent daily practice.

↗
02Live iOS game

Pop Stitch

A cozy cross-stitch and color-by-number game with rewarded ads and premium play.

↗
03Live iOS app

SickOrNot

A parent-friendly decision helper designed to make uncertain sick-day moments feel more manageable.

↗
04AI-assisted

No Contact Rule

A focused breakup-recovery app with a strength tracker, personal reasons, supportive quotes, and a private Unsent Message space.

↗
05AI project

TrendLeap

A product-idea engine that turns rising buyer searches into practical ideas for Etsy, ecommerce, and digital product launches.

↗
07Live web app

Social Auto Poster

An AI-assisted campaign workspace for creating, approving, scheduling, and publishing social content for indie apps.

↗
08Workflow system

Content Automation

A repeatable visual-content engine for creating, validating, packaging, and scheduling campaigns.

09AI video platform

VideoForge

A bulk AI video creation system for producing ads and faceless content at scale.

AZURE AI · COPILOT STUDIO · SHAREPOINT · POWER PLATFORM · REACT · SWIFT · PRODUCT UX · AUTOMATION ·
02 / EXPERIENCE

Built across systems, sectors, and screens.

2020—2026

Senior Interactive Engineer

Fairview Health Services

Delivered enterprise solutions across SharePoint, Power Platform, Teams, Copilot Studio, governance, workflow automation, and AI—bridging technical architecture with operational needs and user adoption.

Microsoft 365 · AI · Power Platform · Governance
2015—2020

Senior Web Developer

Fairview Health Services

Built in-house applications with JavaScript, .NET, C#, SQL, and Azure; developed MyChart iOS/Android pages and modernized enterprise content across Sitecore, WordPress, Oracle, and SharePoint.

Web · Mobile · .NET · Enterprise content
EARLIER

Senior Applications Analyst / Web Developer

City of Minneapolis

Developed public and internal web platforms, administered Oracle WebCenter, and created multiple mobile apps—including the Official Snow Emergency app with more than 50,000 downloads.

Civic tech · iOS · Oracle WebCenter
EDUCATION & CREDENTIALS
01

Bachelor of Science

Applied Design & Visual Communication
University of Minnesota

02

Computer Programming Certificate

St. Paul Technical College

03

iOS Programming Certificate

University of San Diego

CORE TOOLKIT

Deep platform knowledge.
Wide builder range.

AI & automation

OpenAI Codex · Claude Code
Azure AI Foundry, Azure OpenAI, Copilot, Copilot Studio, RAG, prompt engineering, evaluation, Power Automate

Microsoft cloud

Microsoft 365 administration, SharePoint Online, Teams, Power Apps, Dataverse, SPFx, Microsoft Graph, Microsoft Purview sensitivity labels, retention, secure sharing, governance, ALM

Engineering

React, Angular, JavaScript, TypeScript, .NET, C#, Node.js, Python, SQL, REST, CI/CD, Git

Product surfaces

Swift and iOS, responsive web, ServiceNow, Sitecore, WordPress, mobile UX, product strategy, launch marketing

PROJECT ATLAS

The broader body of work.

Medicare Advantage Appeal AssistantsNurses Union Contract AnalysisEpic discharge summary pilotMicrosoft 365 governanceSPFx web partsSharePoint modern workplaceCopilot adoptionServiceNow dashboardsProject Request IntakeMyChart mobile pagesSnow Emergency iOSTrendLeapNo Contact RuleWord & VinePop StitchSickOrNotGirlfriend ChallengeAutomated content workflowVideoForge
03 / ABOUT

I'm the person who can see the system and the person using it.

I've spent my career translating between technology, operations, policy, and people. I'm equally comfortable mapping governance, prototyping an AI assistant, debugging an integration, or obsessing over the one sentence that makes a product click.

My best work lives where enterprise rigor meets maker momentum.